TRG Refund / Cancellation Policy

The following return policy applies to TRG / AMIAT orders .

 

In order to provide you with quality service with all Tamil Robinson designed and produced collections, we try to be mindful of our other costs, including return processing. 

 

This means that return eligibility varies by product-type. You can find a breakdown of our non-returnable items below. All other products are returnable. Please note that exceptions may apply, so you should always double check whether a particular item is returnable on its product page. TRG / A&T Global, LLC and Designer Tamil Robinson reserves the right, at its sole discretion, to revise the list of non-returnable items at any time. 

 

Swimwear must be returned in its original condition, unworn and with original tags and sanitary liners. 

 

Non-Returnable Items

 

Final Sale (all items that end in .99)

Intimates and underwear

Custom products i.e. Tamil Robinson Custom Bespoke apparel, Limited Edition, and or custom painted tees, hats, shirts, dresses, shoes, bags, scarves, pocket squares, ties, socks, home decor'

Beauty products

Home products

Baby & Kids gear (diaper bags, carriers, etc.)

Baby & Kids furnishings and toys

Fine jewelry 

Luggage

 

Returning Items via Mail 

 

When shipping a return to us, please follow these guidelines:

 

Eligible item(s) must be returned or exchanged within 30 days of the item's ship date (or as otherwise stated in the item's product page).

Items must be returned unused, unworn, unwashed and undamaged.

Return items in their original packaging with all tags attached. Packaging may include hangers, plastic wrap, boxes, and dust bags.

Once your item has been processed at our warehouse, you'll receive your indicated choice of a full refund or TRG / AMIAT / Tamil Robinson Collections Credit

 

You can select your preferred form of refund when creating your return: 

 

Refund to the original form of payment (minus a $9.50 re-stocking fee): We'll refund your credit card in full minus the re-stocking fee

 

Exchanges

 

Love your purchase but need it in a different size? We're happy to exchange it if we still have the item in stock. To start an exchange, visit the "Returns & Exchanges" tab and select your item. NOTE: Custom fitted or Special Limited Edition Collections will not be eligible for exchange unless the Special Limited Edition style or product is in the exact same specification as the exchange you want. Custom fitted styles by Tamil Robinson can be arranged to be sent back to our cut and sew facitilty and reviewed by our professional team to determine if your style or product can be re-fitted with revisions based on your approval.   

 

An exchange requires that you repurchase the item in your preferred size and send the original one back to us.

 

Once we receive the item to be exchanged, you'll be reimbursed for it to your original form of payment. Any applicable return shipping fee will also be waived.